Privacy Policy – Alam Medical

Effective Date: January 1, 2025

Location Covered: Alam Medical – 1755 Deer Park Avenue, Deer Park, NY 11729

Alam Medical (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal, medical, and digital information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit alammedical.com, schedule appointments, or receive care at our Deer Park, New York office.

1. Information We Collect

We collect only the data necessary to deliver medical care, run our practice, and improve services in compliance with HIPAA, HITECH, and applicable New York State privacy laws.

A. Personal & Medical Information

  • Insurance details and payment information

  • Medical history, diagnoses, treatment plans, prescriptions, test results, visit notes

  • Appointment history and communications with our staff or providers

B. Website & Technical Data

  • IP address, browser type, operating system, device identifiers

  • Pages visited, time on site, referring/exit pages

  • Cookies, pixels, and similar technologies from platforms such as Google Analytics, Google Ads, and Meta/Facebook Pixel

C. Third-Party Sources

  • Insurance carriers, laboratories, pharmacies, and referral providers who participate in your care

  • Appointment platforms such as Zocdoc when you schedule through their system

2. How We Use Your Information

Your information is used only as permitted by HIPAA, HITECH, and New York law to:

  • Provide, coordinate, and manage your medical care

  • Schedule appointments and send reminders

  • Process insurance claims and payments

  • Communicate about your health and services

  • Operate, maintain, and improve our website and internal systems

  • Conduct secure analytics and quality improvement

  • Run digital advertising campaigns (Google Ads and Meta Ads) based on anonymized site activity—never using Protected Health Information (PHI) for ad targeting

  • Comply with legal, regulatory, and public-health requirements

3. How We Share Your Information

We never sell your personal or medical information. We may share data only as allowed by HIPAA and New York State law:

  • Treatment – With other healthcare providers involved in your care
  • Payment – With insurance plans and billing processors

  • Operations – For quality review, staff training, audits, or secure technology services

  • Business Associates – HIPAA-compliant vendors (EHR platforms, scheduling tools, analytics services) bound by Business Associate Agreements

  • Legal & Safety – When required by law, court order, or to prevent an imminent threat to health or safety

4. Digital Tracking & Advertising

  • Our website uses cookies, analytics, and pixels to measure performance and improve services.

  • We may run Google Ads and Meta Ads to promote our practice. These tools may track anonymized site activity (e.g., pages viewed) to deliver ads to visitors after they leave our site (retargeting).

  • We do not link Protected Health Information (PHI) to advertising data.

  • You can opt out of cookie-based advertising through:

5. Your Privacy Rights

  • Access and obtain a copy of your medical records

  • Request corrections to your records

  • Request restrictions on certain uses or disclosures

  • Receive an accounting of disclosures

  • Request confidential communications (alternative phone or email)

  • Opt out of non-essential marketing communications

  • File a privacy complaint with Alam Medical or the U.S. Department of Health & Human Services (HHS)

To exercise these rights, email alammedicalny@gmail.com or send a written request to:

Privacy Officer

Alam Medical

1755 Deer Park Avenue

Deer Park, NY 11729

6. Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted electronic medical records and secure HTTPS/SSL transmission

  • Role-based access controls and mandatory HIPAA training

  • Continuous system monitoring, vulnerability testing, and regular security audits

  • Off-site backups and breach-notification procedures

While we follow industry best practices, no system is 100% secure. We will notify affected individuals promptly if a breach occurs.

7. Children’s Privacy

We do not knowingly collect personal information online from children under 13 without verified parental or guardian consent.

8. Third-Party Links

Our website may contain links to third-party sites (including Zocdoc and insurance portals). We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in laws or business practices. Updates will be posted with a revised Effective Date. Significant changes will be announced on our website or by email when required.

10. Contact Us

For questions, privacy requests, or complaints, please contact:

Privacy Officer

Alam Medical

1755 Deer Park Avenue

Deer Park, NY 11729

Phone: (631) 778-4048

Email: alammedicalny@gmail.com

Legal Notice: This Privacy Policy is provided for informational purposes and does not create any contractual rights beyond those required by applicable law. Alam Medical encourages all patients to review this policy regularly and contact our Privacy Officer with any concerns.